CBSE Class 12-commerce Business Studies Part II Concept of Consumer Protection

Understand the meaning of Consumer Protection from the CBSE Class 12 Commerce Business Studies chapter Consumer Protection by referring to the revision notes, sample papers, past years’ papers etc. at TopperLearning.

Consumer protection has a wide agenda. It not only includes educating consumers about their rights and responsibilities but also helps in getting their grievances redressed. It requires a judicial machinery for protecting the interests of consumers and requires consumers to get together and form themselves into consumer associations for the protection and promotion of their interests. At the same time, consumer protection has a special significance for businesses too.