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FAQs

Topper uses your username and e-mail ID as a unique field in its database, which cannot be used by any other user or subscriber. You must use separate e-mail IDs and register, separately.
Yes, click on the Forgot my username/ password option on your Dashboard page, and receive your username/ password on the e-mail ID provided by you at the time of registration.

These classes are Live & Interactive where the students experience online teaching and learn directly from TopperLearning’s best teachers.

You can take these classes from anywhere at your convenience. A laptop, desktop or mobile with a good internet connection for facilitating Live classes is required.

TopperLearning’s best teachers will solve all the queries and doubts a student has in a particular chapter selected by the student while booking the Live Class.

Yes, you can! If you have attended the class, you must have received an email post-class with the class recording link. Please check the email ID from which you registered for the Live Class (do check promotions & spam folder). You can also find it under My Profile once you log in.

Click here to view the package details offered by TopperLearning.

You can select one chapter from any given subject for solving your doubts in the Live Class session. For different chapters, you will have to book multiple live classes.

  • Register with your details
  • Select your board, class and subject
  • Select a chapter
  • Select a faculty
  • Select the package
  • Start learning! You can select one chapter from any given subject for solving your doubts in the Live Class session. For different chapters, you will have to book multiple live classes.

If you miss your scheduled Live Class session, you will have to book a new session.

Keeping in mind the availability and schedule of the faculty, you will not be able to cancel or reschedule the class.

You will have to book a slot at least 60 minutes before the class starts.

The duration of the class is 30 minutes.

Yes, you can book multiple slots on a particular day for the different or same subject.

You can view your study plan by logging on to ‘My Profile’ page through Dashboard.

If you are a paid subscriber of Topper, you can post your queries in Home Work Help section and receive an answer within three working days. We request you to send in questions, which have not been answered, already, so that our experts can respond as efficiently as possible.

If you are a registered Topper user, you can watch all videos of one chapter. As a paid subscriber, you can watch all video lessons. If you have not yet registered on TopperLearning.com, you can still watch a sample video lesson. All chapters in your textbook are covered in the video lessons.

Topper is glad to be associated with teachers and professors. If you are a teacher, and would like to be associated with Topper, Click here to leave your enquiry and we will revert at the earliest. You can also drop in a line at: contactus@topperlearning.com.

If a video does not play continuously, it may be due to the speed of your Internet connection. You need a broadband connection with a speed of at least 512+ Kbps, for the best viewing experience. Another possible reason for choppy video playback could be that our servers might be experiencing high traffic at that time. If this is the case, we request you to be patient and give it a little time before it gets normal again!

As a non-registered user, you can take one free sample test. If you are a registered user, you can take Online Tests of one chapter and also get your detailed assessment reports. Paid subscribers get unlimited access to Online Tests. All topics have tests, and the questions are randomly generated from our exhaustive database

Yes, you can save your favourite videos, and view it anytime later according to your convenience. While watching a video, simply click on the ‘Add to Favourites’ option. You can access these videos through your Dashboard page by selecting ‘My Favourites.

You can increase your star rating through 3 ways:

  • Revise your course by taking more Online Tests
  • Improve your overall score of each Test 
  • Study daily by logging on to TopperLearning.com
Yes, you can choose the desired star rating for the selected video while watching it.
Questions shown in this category are frequently asked questions on a particular concept, and are chosen based upon their probability and importance with respect to a particular subject.
We have introduced a personal Topper Assessment feature which provides a comprehensive analysis of your performance for each test. Also, Topper Remedial Report will suggest smart corrective measures to improve your overall understanding of the topic. Topper Assessment also keeps track of the scores of all the tests over a period of time and benchmarks your performance against peers who have taken the same tests.
You can edit your Study Plan within 15 days of subscribing to TopperLearning.com. Post 15 days period, you will not be able to edit the plan. For revision purpose, it is strongly recommended that you follow the plan religiously. In case you want to edit the plan post the 15 day period, you can send us a request on: contactus@topperlearning.com.
 
It is possible that some fields or chapters are not populated, or are being updated. Updating content on the web site is a continuous and ongoing process.
Currently, we only cater to school/board level exams of Classes 9 to 12. We are evaluating competitive exams like JEE, AIEEE and CET among others, and will launch these at a later stage.  
You need to login and go to My Profile page from Dashboard. Once on that page, select ‘My Notes’ from the extreme left corner of the page to view all your notes. Alternately, you can also click on ‘View All’ notes while watching a video.
As a subscribed User you can ask up to 4 questions from Topper Experts in a Month.
It takes 24 Hrs to get response to the Queries. Sometimes , due to the large number of questions being asked by Students, the response may get delayed.
Our experts try to answer the questions as soon as they are posted. However, sometimes, there might be a delay due to the high volume of questions being posted.
Apart from being posted on the website under the relevant topic, you will also receive an E-mail informing you that your question has been answered.

Topper is a comprehensive education service, which uses the visual and interactive nature of the Internet medium to simplify textbook concepts for students. Our pictorial and graphical depiction of concepts, helps students to relate to real life situations easily, and grasp fundamentals, faster. Topper study modules supplement school education for Classes 9, 10, 11 and 12 students .  

What's more, Topper also has an exhaustive database of smart resources to help parents, teachers and schools! 

TopperLearning.com provides a host of interactive study resources to supplement school education and help students score more marks. Our all-time favourite features are:

a. Video Lessons

Our 30-minute videos extensively use 2D & 3D animations, laboratory demos and illustrations from real-life, to simplify textbook concepts. The ‘visual impact’ created by these, helps students to understand better and retain more.

b. Online Tests

Students can check their conceptual clarity by taking interactive MCQ tests on every topic.  The Topper Assessment reports, accurately identifies weak areas and suggests remedial measures.

c. Home Work Help

These exclusive features ensure that students complete their homework super quick!

  • Study Material: Save time and effort by using these crisp reference notes prepared by Topper subject experts. 
  • Ask The Expert: Post all your queries online on this helpdesk, and get answers from Topper's expert Math and Science gurus.You get to ask 20 questions as part of annual subscription, however, may buy " Top-up Pack" from Topper store if you have more questions.
  • Question Bank: Short answer questions- No problem! Get detailed answers to an exhaustive database of questions on every topic!
  • CCE Resources: Find all CCE compliant resources under one roof – Sample projects, Worksheets, HOTS questions, Surveys and more!

d. Exam Resources
Crack exams and score more marks with:

  • Exam Special Videos
  • Sure Shot Sample Papers
  • Chapter Busters, and
  • Solved Board Papers.

e. Study Plan    
Plan ahead is the success mantra of the day! Now Students can easily customise their Study Plan on Topper and learn at their own pace.

Read more about Topper Features.

Topper basically covers CBSE, ICSE, Kerala and T. N. Samacheer Kalvi Boards.  However, by making use of Topper's learning resources, you can also do well in various other state board examinations in India. This is because, Topper Course materials are designed as per the NCERT framework, which is the benchmark for most state education boards in India. Thus it covers the CBSE syllabus completely and also caters to other major boards in the country. According to our estimates, Topper has an overall fit of 70% to 100% with all major state boards syllabus.

 
We offer Mathematics and Science for Classes 9 & 10 and Mathematics, Physics and Chemistry for Classes 11 & 12, respectively. We plan to add new subjects in the future, and extend our content to other classes.
Topper course material is designed as per the NCERT framework, which is the benchmark for most state education boards in India. Thus it covers the CBSE syllabus completely and also caters to other major state boards.  According to our estimates, Topper has an overall fit of 70% to 100% with all major state boards syllabus.
We offer Mathematics and Science for Classes 9 & 10 and Mathematics, Physics and Chemistry for Classes 11 & 12, respectively.
Our pedagogical research indicates that exposure to multiple media sources  enhances the understanding in students, thereby making the learning process more effective. However, Topper does not claim to be better than any teacher or professional tuition coaching centre.
Your subscription gives you access to Topper paid features. So, it is wrong to share passwords with your friends because then they will be using something that they have not bought. As per our 'Terms and Conditions', we reserve the right to suspend a subscriber's account in case of shared passwords. Also, please note that at any given point in time, only one user will be allowed to access the site from his or her account.
To enjoy full benefits and to gain unlimited access to all features, you need to be a paid subscriber. What's more, as a paid subscriber, you also get complete access to the exclusive Exam Special Series, launched every year, for FREE! Click here to view ALL Benefits.

As a paid subscriber of TopperLearning.com, you will get complete access to:

a. Video Lessons
Cutting-edge graphics, 2D/3D animations and illustrations from real life provide in-depth clarity to textbook concepts, and help students to understand faster by creating ‘visual impact’. These 30-minute lessons can be viewed anytime, anywhere. All one needs is an Internet connection! All chapters covered!

You also have the option to add your favourite videos, make your own notes while watching videos or post questions to Topper subject experts. This section is designed to encourage self-study and make revision much simpler.


b. Online Tests
Check your preparedness for exams by taking these interactive MCQ tests. With a database of over 40,000 ever increasing questions, you can take unlimited tests!

Also, Topper Assessment reports accurately identify your weak areas, benchmark performance against peers who have taken the same test, and suggest smart remedial measures to improve overall performance for each topic.

c. Home Work Help
These exclusive features ensure that you complete your homework super quick!

  • Study Material: Save time and effort by revising through crisp reference notes prepared by Topper subject experts. 
  • Ask The Expert: Post all your queries online, and get answers to your satisfaction by Topper's math and science gurus. You get to ask 20 questions as part of annual subscription. however, may buy "Top-up Pack" from Topper store if you have more questions. 
  • Question Bank: Get detailed answers to exhaustive database of questions on every topic!
  • CCE Resources: Find all CCE compliant resources under one roof – Sample Projects, Worksheets, HOTS questions, Surveys ‘n’ more!

d. Exam Resources
Crack your exams and score more marks with these smart exam resources: Exam Special Videos, Sample Papers, Exam Cracker, and Past Year Papers. This section also provides model answers, step-by-step solutions and last minute tips. Exam Resources, thus, serve as a comprehensive and value-added revision tool for exams.

e. Study Plan
At Topper, we encourage you to study in systematic and organised manner after school-hours. You can create your Study Plan, as per your pace of learning, by following a simple 3-step process. This unique feature is aimed at providing a quick and effective day-by-day learning and revision plan.

You can call us at: 18002127858 [09:00 am to 09.00 pm] or Click here to post your query, and we will resolve your problem at the earliest.
If you have not received a Call yet, maybe the Landline number provided by you is incorrect or Not Reachable. Kindly write to us with your Complaint at contactus@topperlearning.com with your subscription details and we will get back to you shortly.
If you have subscribed to BSNL Topper, you will be billed for Rs 150/- per month. There are No Bandwidth Charges Applied. Your BSNL-Topper Bill will be added to your Monthly BSNL Broadband bill. You can make the payment at the month end along with your Broadband Bill.
As a privileged BSNL Topper Subscriber, other than the Subscription fee of Rs 150/- per month, there are NO ADDITIONAL CHARGES.

 You can Pay by secure credit or debit card and net banking payment option on TopperLearning.com.

TopperLearning.com’s flagship Yearly Pack let's you access unlimited Online Tests, Video Lessons, Exam Resources, Topper Assessment, Dashboard, Textbook Solution and Subject Expert services for a low price of only Rs 4499 per annum.

Topper Subscription  lets you access unlimited Online Tests, Video Lessons, Exam Resources, Topper Assessment, Textbook Solutions, Topper Expert services 
For more help, Click here to leave an Enquiry.
You must have a set top box to watch Topper TV. The channel is available on some of the leading DTH platforms and cable networks.
If you have a DTH connection, contact the DTH operator and add Topper to your existing plan. This can be done by calling up the call centre, paying on their respective web sites or contacting the concerned distributor.
The TV subscription is controlled by your DTH service provider, and it ideally takes anywhere between 24 to 48 hours to activate any set top box.
Currently, Topper TV is only available in English. However, we are in the process of dubbing our episodes and will be showcasing them in multiple languages at a later stage.

 
1. Check browser version. It’s recommended to use the below latest version for all browsers.

2. Clear the browser’s cache & cookies and refresh the page.

To clear cache and cookies press ctrl+Shift+Delete (all three together) and then select below option and clear the data.

Chrome

a. Cookie and Other site and Plugin data

b. Cached Images and files

Firefox

c. Cookies

d. Cache

Internet Explorer

e. Temporary Internet files and website files.

f. Cookie and Website data


3. Check your firewall setting.

Following domains need to be white listed

a. topperlearning.com

b. in.com

c. topperlearning.co.in

d. vodtoppercom-vh.akamaihd.net

To check firewalls settings go to Control Panel ->System and Security -> Action Center and then allow access to all above three domains.


4. Check if any external plugin is installed in your browser, which can affect the page flow. Disable that plugin and restart your browser.

To disable external plugin follow below steps:

Firefox:

a. Click the menu button and choose Add-ons. The Add-ons Manager tab will open.

b. In the Add-ons Manager tab, select the Extensions or Appearance panel.

c. Select the add-on you wish to disable.

d. Click its Disable button.

e. Click Restart now if it pops up. Your tabs will be saved and restored after the restart.

Chrome:

a. Visit the Plugins page at chrome://plugins

b. Find the plugin you’d like to turn off and click Disable.

Internet Explorer:

a. Tap or click the Tools button Tools button, and then tap or click Manage add-ons.

b. Under Show, tap or click All add-ons, and then select the add-on you want to turn off.

c. Tap or click Disable, and then tap or click Close.

5. Make sure cookie is enabled in your browser.

To enable cookies follow below steps:

Firefox:

a. Go to the Firefox drop-down menu.

b. Select Options.

c. Click Privacy.

d. Set "Firefox will:" to Use custom settings for history.

e. Check the box next to "Accept cookies from sites" to enable cookies.

f. Click OK.

Chrome:

a. Select the Chrome menu icon Chrome menu.

b. Select Settings.

c. Near the bottom of the page, select Show advanced settings.

d. In the "Privacy" section, select Content settings.

e. Select Allow local data to be set (recommended).

f. Select Done.

Internet Explorer:

a. Click the Tools button Tools button, and then click Internet options.

b. Click the Privacy tab, and then move the slider to a position between the top and bottom so you're not blocking or allowing all cookies.

c. Click Sites.

d. In the Address of website box, type a website address, and then click Block or Allow. As you type, a list of WebPages that you've already visited will be displayed. You can click an item in the list and it will be displayed in the Address of website box.

6. Install latest Version of Adobe Flash Player by visiting www.adobe.com .   

7. If the problem still exists then contact our Customer Service @ 022-33634479/80.

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