CBSE Class 6 Answered
What is a Call Centre?
Asked by Topperlearning User | 19 Apr, 2016, 02:26: PM
Expert Answer
A Call Centre is a centralised office that deals with problems and questions that consumers/customers have regarding goods purchased and services like banking, ticket booking etc. Call centres are generally set up as large rooms with work stations that include a computer, a telephone set and supervisor stations.
India has become a major destination for foreign companies to set up their call centres.
Answered by | 19 Apr, 2016, 04:26: PM
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