ICSE Class 9 Answered
"Services are not homogeneous" justify with reason.
Asked by vishalkumargupta880802 | 06 Apr, 2019, 08:53: PM
Expert Answer
The fundamental characteristic of services is that it results in variation from one service to another, or variation in the same service from day-to-day or from customer-to-customer. Services are highly variable and difficult to measure.Heterogeneity makes it hard for a firm to standardize the quality of its services. Thus services are not homogenous.
Answered by Christina | 08 Apr, 2019, 11:25: AM
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