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CBSE Class 12-commerce Answered

Q1.Which principle OF FAYOL is violated or followed in the following cases . Justify 1) For the last two years , Tulip industries is not functioning smoothly and systematically. The relations between management and employees are becoming bitter day by day. After a complete analysis, it was observed that employees are not working effectively and efficiently and management is not fulfilling its commitment of increments and promotions. 2) Tarun is a salesman in XYZ Industries. He did an aggressive research on a new cost saving advertisement technique and suggests the same to his sales manager. However , the sales manager did not pay any attention to his suggestion. Moreover, he also warned him not to come with any suggestions in future. 3) An employee working in a factory must not waste time in search of raw material or tools and he should know the place where his superior will be available in case of any need. 4) Raman , a purchase manager of a company , has to purchase 55 tonnes of raw material. He purchased the raw material from a firm owned by his relative , at a rate more than the market price. 5) Mayank is a sales manager in a vacuum cleaner company. He is given the responsibility of meeting a sales target of 150 vacuum cleaners in a month. To achieve this target , Mayank needs 20 sales executive. However , he has just 11 executives under him and he is not given the authority to employ 9 more executives. Mayank is able to sell only 80 vacuum cleaners. The General manager of the company blames Mayank for not achieving the target results. 6) Mr. Shyamlal is the production manager of Smart kids pvt.ltd. He gets instructions from Mr. Aditya( Production Manager) to increase production. On the other hand , Mr. Kaantilal ( Sales manager) orders Shyamlal to slow down the production due to unpredictable trend of market demand. 7) Fast Track Motors company is producing 3 different types of vehicles : Cars , Two wheelers and Three wheelers. All the activities ( Purchase, Production , Marketing etc) with respect to each type of vehicle are under one common department due to which organizational objectives are not achieved. 8) Ram and Shyam , having same educational qualifications, work as sales executives in a Water Purifier company. Ram gets a salary of 14000 per month and Shyam gets 16000 month as he belongs to the home town of sales manager. 9) The sales manager assigned a target of selling 40 RO purifiers in a month to a group of 10 sales executives. They mutually decided to sell 4 purifiers each. However , after selling 1 purifier , one of the sales executive met with an accident. The other sales executives did not pay attention to the remaining target of that executive and concentrated on their individual sales target. At the end of the month , only 37 purifiers could be sold. 10) Mr. Prakash Chopra , General manager of M/S Kwality Enterprises retains complete authority over all the activities of the business. No decision making power is given to the subordinates. As a result, Mr.Prakash is always engaged in day to day operational activities and is unable to concentrate on core issues of the company. 11) Craft industries has adopted a new policy of cost cutting. Instead of appointing employees on permanent basis, it has started recruiting them as ‘ Trainees’ on temporary basis in order to avoid increment benefits. It immensely benefitted the company in financial terms. However , within one month , the trainees started leaving the company due to feeling of job insecurity. As a result, financial savings made by the company were spent in the process of new recruitment. 12) Mohan always comes 1 hour late in the office and leave ½ an hour before the scheduled time. No penal action is taken against him. Other employees also started coming late in the office. Management is very disturbed with this and has started scolding the employees. 13) Mastermind Industries developed a new product : ‘ Memory Sharpening Kit ’ for kids. Mr. Shankarprasad , the sales manager of the company , is asked to achieve target sales of 500 kits in one month. He designed a sales plan for the sale of kit without consulting his sales staff. He even refused to hear their suggestions and asked them to just follow his instructions. It led to frustration among the sales staff and as a result , the sales target was not achieved on time. 14) Sargam industries import various computer parts from China and assembles them to make a complete computer. The total work involves three different tasks : assembling , labeling and packing of computer. Each employee of the company independently performs all the three tasks. As a result , no employee is able to gain specialization in a particular field and the company is unable to fulfill the orders on time. 15) In Sharp industries , the employeess’ objective were in direct contrast to organizational objectives. The employees ignored their own interest to give priority to organistion’s objectives. 16) A marketing manager was able to identify a bulk buyer and he was authorized to give discount of 10% for credit period upto 30 days and discount of 5% , if a credit period extends beyond 30 days. However , the buyer was insisting for a discount of 10 % for a credit period of 45 days. Due to lack of powers with the manager, the deal could not be finalized. Q2.Which technique or principle OF TAYLOR is violated or followed in the following cases. 1) Ram is a worker in Liberty Industries , a shoe making company. He is regularly provided instructions by one of his superior. Another superior lays down the sequence of operations. His speed , efficiency and quality of work are also supervised by different superiors , who specialize in their respective fields. 2) In the festive season , Shah Industries decided to reduce the rest interval of workers from 30 minutes to just 7 minutes. However , due to heavy work load and reduction in time of rest interval , efficiency of workers went down and it led to fall in production level , instead of rising. 3) Mr. Shyam , the production manager of X Ltd. , wants to increase the speed of packaging. In order to identify and eliminate unnecesaary and unproductive movements of workers in packaging , he installed a movie camera in the factory. 4) Name the technique , which act as the strongest motivator for a worker to reach standard behavior. 5) Name the technique of scientific management which helps in establishing interchange ability of manufactured parts and products.  
Asked by ajbro2007arush | 04 Jul, 2020, 11:50: AM
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