CBSE Class 12-commerce Business Studies Part II Consumer Protection

The CBSE Class 12 Commerce chapter of Consumer Protection discusses the origin of consumer protection in India, its need and importance. It also takes us through the various components of the Consumer Protection Act, 1986, like the definition of a consumer, their rights and responsibilities etc.  It gives us a clear idea of how to protect consumers from fraudulent activities. Concepts covered in this chapter are Meaning of Consumer, Meaning of Consumer Protection, Who can file a complaint?, Consumer Rights and Consumer Responsibilities. This chapter sheds light on the rights that people have as consumers and the rights that they should always keep in mind. Study all of these concepts and rights by watching our TopperLearning video on the chapter of Consumer Protection.