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Frequently Asked Questions

Registration Process

Q1.

We are two (or more) siblings or friends, trying to register through one e-mail ID? Why are we not able to register?

Topper uses your username and e-mail ID as a unique field in its database, which cannot be used by any other user or subscriber. You must use separate e-mail IDs and register, separately.

Q2.

I am unable to login using my password. Can I change my password?

 

Yes, click on the Forgot my username/ password option on your Dashboard page, and receive your username/ password on the e-mail ID provided by you at the time of registration.

Q3.

Why do I need to register to Topper Lite? Are there any charges for registration?

As a visitor, you can access one sample Video Lesson and take one sample Online Test for each subject, without any registration. However, to view more samples, and to use other functionalities on the web site, you must Enroll to Topper Lite. Enrollment is absolutely FREE, but you will have access to limited features. To get full and unlimited access to all Topper features, you have to become a paid subscriber. Subscribe to TopperLearning.com.

Q4. We are two (or more) siblings or friends, trying to register through one e-mail ID? Why are we not able to register?

Topper uses your username and e-mail ID as a unique field in its database, which cannot be used by any other user or subscriber. You must use separate e-mail IDs and register, separately.

Q5.

I am unable to login using my password. Can I change my password?

Yes, click on the Forgot my username/password option on your Dashboard page, and receive your username/ password on the e-mail ID provided by you at the time of registration.