FAQs
Why TopperLearning.com
General
Q. 1. Why should I visit TopperLearning.com?Ans.
Topper is a comprehensive education service, which uses the visual and interactive nature of the Internet medium to simplify textbook concepts for students. Our pictorial and graphical depiction of concepts, helps students to relate to real life situations easily, and grasp fundamentals, faster. Topper study modules supplement school education for Classes 9, 10, 11 and 12 students .
Q. 2. What are the features offered by TopperLearning.com?
Ans.
TopperLearning.com provides a host of interactive study resources to supplement school education and help students score more marks. Our all-time favourite features are:
a. Video Lessons
Our 30-minute videos extensively use 2D & 3D animations, laboratory demos and illustrations from real-life, to simplify textbook concepts. The ‘visual impact’ created by these, helps students to understand better and retain more.
b. Online Tests
Students can check their conceptual clarity by taking interactive MCQ tests on every topic. The Topper Assessment reports, accurately identifies weak areas and suggests remedial measures.
These exclusive features ensure that students complete their homework super quick!
- Study Material: Save time and effort by using these crisp reference notes prepared by Topper subject experts.
- Ask The Expert: Post all your queries online on this helpdesk, and get answers from Topper's expert Math and Science gurus.You get to ask 20 questions as part of annual subscription, however, may buy " Top-up Pack" from Topper store if you have more questions.
- Question Bank: Short answer questions- No problem! Get detailed answers to an exhaustive database of questions on every topic!
- CCE Resources: Find all CCE compliant resources under one roof – Sample projects, Worksheets, HOTS questions, Surveys and more!
d. Exam Resources
Crack exams and score more marks with:
- Exam Special Videos
- Sure Shot Sample Papers
- Chapter Busters, and
- Solved Board Papers.
e. Study Plan
Plan ahead is the success mantra of the day! Now Students can easily customise their Study Plan on Topper and learn at their own pace.
Q. 3. Which Boards are covered by Topper?
Ans.
Topper basically covers CBSE, ICSE, Kerala and T. N. Samacheer Kalvi Boards. However, by making use of Topper’s learning resources, you can also do well in various other state board examinations in India. This is because, Topper Course materials are designed as per the NCERT framework, which is the benchmark for most state education boards in India. Thus it covers the CBSE syllabus completely and also caters to other major boards in the country. According to our estimates, Topper has an overall fit of 70% to 100% with all major state boards syllabus.
Q. 4. What subjects are covered by Topper?
Ans.
Q. 5. What boards does Topper cater to?
Ans. Topper course material is designed as per the NCERT framework, which is the benchmark for most state education boards in India. Thus it covers the CBSE syllabus completely and also caters to other major state boards. According to our estimates, Topper has an overall fit of 70% to 100% with all major state boards syllabus.
Registration Process
General
Q. 1.We are two (or more) siblings or friends, trying to register through one e-mail ID? Why are we not able to register?
Ans.
Q. 2. I am unable to login using my password. Can I change my password?
Ans. Yes, click on the ‘Forgot my username/ password’ option on your Dashboard page, and receive your username/ password on the e-mail ID provided by you at the time of registration.
Q. 3. Why do I need to register to Topper Lite? Are there any charges for registration?
Ans. As a visitor, you can access one sample Video Lesson and take one sample Online Test for each subject, without any registration. However, to view more samples, and to use other functionalities on the web site, you must Enroll to Topper Lite. Enrollment is absolutely FREE, but you will have access to limited features. To get full and unlimited access to all Topper features, you have to become a paid subscriber. Subscribe to TopperLearning.com.
Subscription Process
General
Q. 1. Is it okay to share my subscription login details with my friends?Ans. Your subscription gives you access to Topper paid features. So, it is wrong to share passwords with your friends because then they will be using something that they have not bought. As per our ‘Terms and Conditions’, we reserve the right to suspend a subscriber’s account in case of shared passwords. Also, please note that at any given point in time, only one user will be allowed to access the site from his or her account.
Q. 2. Why must I subscribe to TopperLearning.com?
Ans. To enjoy full benefits and to gain unlimited access to all features, you need to be a paid subscriber. What's more, as a paid subscriber, you also get complete access to the exclusive Exam Special Series, launched every year, for FREE! Click here to view ALL Benefits.
Q. 3. What are the paid features? How will they benefit me?
Ans.
As a paid subscriber of TopperLearning.com, you will get complete access to:
a. Video Lessons
Cutting-edge graphics, 2D/3D animations and illustrations from real life provide in-depth clarity to textbook concepts, and help students to understand faster by creating ‘visual impact’. These 30-minute lessons can be viewed anytime, anywhere. All one needs is an Internet connection! All chapters covered!
You also have the option to add your favourite videos, make your own notes while watching videos or post questions to Topper subject experts. This section is designed to encourage self-study and make revision much simpler.
b. Online Tests
Check your preparedness for exams by taking these interactive MCQ tests. With a database of over 40,000 ever increasing questions, you can take unlimited tests!
Also, Topper Assessment reports accurately identify your weak areas, benchmark performance against peers who have taken the same test, and suggest smart remedial measures to improve overall performance for each topic.
c. Home Work Help
These exclusive features ensure that you complete your homework super quick!
- Study Material: Save time and effort by revising through crisp reference notes prepared by Topper subject experts.
- Ask The Expert: Post all your queries online, and get answers to your satisfaction by Topper's math and science gurus. You get to ask 20 questions as part of annual subscription. however, may buy "Top-up Pack" from Topper store if you have more questions.
- Question Bank: Get detailed answers to exhaustive database of questions on every topic!
- CCE Resources: Find all CCE compliant resources under one roof – Sample Projects, Worksheets, HOTS questions, Surveys ‘n’ more!
d. Exam Resources
Crack your exams and score more marks with these smart exam resources: Exam Special Videos, Sample Papers, Exam Cracker, and Solved Board Papers. This section also provides model answers, step-by-step solutions and last minute tips. Exam Resources, thus, serve as a comprehensive and value-added revision tool for exams.
e. Study Plan
At Topper, we encourage you to study in systematic and organised manner after school-hours. You can create your Study Plan, as per your pace of learning, by following a simple 3-step process. This unique feature is aimed at providing a quick and effective day-by-day learning and revision plan.
Q. 4. My Activation Code is not working. What should I do?
Ans. You can call us at: 011-65176453 [10AM to 7PM] or Click here to post your query, and we will resolve your problem at the earliest.
Subscription Packs
General
Q. 1. How can I pay for the subscription?Ans.
There are three ways to purchase your TopperLearning.com subscription:
1. Pay by secure credit or debit payment option on TopperLearning.com.
2. You may also pay by cash-on-delivery by choosing the COD option on the payment page.
3. Send your DD in favour of: Greycells18 Media Limited at the following address:
To,
Accounts Department,
Topper Subscriptions,
Greycells18 Media Ltd.
Red Coral Bldg. Opp metro pillar no. 132,
426 M.G. Road, Ghitorni,
Q. 2. What is the cost of a TopperLearning.com subscription, and what does this include?
Ans.
TopperLearning.com’s flagship Yearly Pack let’s you access unlimited Online Tests, Video Lessons, Exam Resources, Topper Assessment, Dashboard and Subject Expert services for a low price of only Rs 3500 per annum.
For more help, Click here to leave an Enquiry.
Topper Features Help
Online Tests
Q. 1. How many Online Tests can I take? Do they cover all chapters?Ans.
As a non-registered user, you can take one free sample test. If you are registered to Topper Lite, you can take Online Tests of one chapter and also get your detailed assessment reports. Paid subscribers get unlimited access to Online Tests. All topics have tests, and the questions are randomly generated from our exhaustive database
Q. 2.
Ans.
You can increase your star rating through 3 ways:
- • Revise your course by taking more Online Tests
- • Improve your overall score of each Test
- • Study daily by logging on to TopperLearning.com
Q. 3. What happens after I take an Online Test?
Ans.
Video Lessons
Q. 1. How many videos can I watch on the site? Do they cover all chapters in my textbook?Ans. If you are a registered Topper Lite user, you can watch all videos of one chapter. As a paid subscriber, you can watch all video lessons. If you have not yet registered on TopperLearning.com, you can still watch a sample video lesson. All chapters in your textbook are covered in the video lessons
Q. 2. Why do the videos keep stopping and starting while I'm watching it?
Ans. If a video does not play continuously, it may be due to the speed of your Internet connection. You need a broadband connection with a speed of at least 512+ Kbps, for the best viewing experience. Another possible reason for choppy video playback could be that our servers might be experiencing high traffic at that time. If this is the case, we request you to be patient and give it a little time before it gets normal again!
Q. 3. Can I save my favourite episodes?
Ans. Yes, you can save your favourite videos, and view it anytime later according to your convenience. While watching a video, simply click on the ‘Add to Favourites’ option. You can access these videos through your Dashboard page by selecting ‘My Favourites’.
Q. 4. Can I rate Video Lessons?
Ans. Yes, you can choose the desired star rating for the selected video while watching it.
Q. 5. Is the ‘Exam Decoded’ section in videos approved by the CBSE Board?
Ans. Questions shown in this category are frequently asked questions on a particular concept, and are chosen based upon their probability and importance with respect to a particular subject.
Q. 6. Some chapters of my textbook are not available. How do I access them?
Ans.
Q. 7. Will you introduce episodes or shows for the preparation of competitive exams?
Ans. Currently, we only cater to school/board level exams of Classes 9 to 12. We are evaluating competitive exams like JEE, AIEEE and CET among others, and will launch these at a later stage.
Q. 8. How can I access the online notes that I prepared for various videos?
Ans.
Ask The Experts
Q. 1. Can I post my subject related doubts and queries?Ans. If you are a paid subscriber of Topper, you can post your queries in Ask The Expert section and receive an answer within three working days. We request you to send in questions, which have not been answered, already, so that our experts can respond as efficiently as possible.
Study Plan
Q. 1.How can I check my Study Plan?
Ans.
You can view your study plan by logging on to ‘My Profile’ page through Dashboard.
Q. 2. Sometimes the expert takes too long to respond. Why is this?
Ans. Our experts try to answer the questions as soon as they are posted. However, sometimes, there might be a delay due to the high volume of questions being posted.
Q. 3. How can teachers and professors join the expert team?
Ans. Topper is glad to be associated with teachers and professors. If you are a teacher, and would like to be associated with Topper, Click here to leave your enquiry and we will revert at the earliest. You can also drop in a line at: contactus@topperlearning.com.
Q. 4. If I post a question in ‘Ask The Expert’ section, how will I receive the reply?
Ans.
Q. 5. I am a not a Topper Lite user. Will I still get my Topper Assessment?
Ans.
No, you need to enroll to Topper Lite in order to get access to Topper Assessment. Enrollment is absolutely free!
Q. 6. If I fall behind the schedule of my Study Plan, can I get a revised plan?
Ans.
Topper T.V.
General
Q. 1. Where can I watch Topper TV?Ans. You must have a set top box to watch Topper TV. The channel is available on some of the leading DTH platforms and cable networks.
Q. 2. How can we subscribe to Topper TV on our DTH service?
Ans. If you have a DTH connection, contact the DTH operator and add Topper to your existing plan. This can be done by calling up the call centre, paying on their respective web sites or contacting the concerned distributor.
Q. 3. How long does it take to activate Topper TV services?
Ans. The TV subscription is controlled by your DTH service provider, and it ideally takes anywhere between 24 to 48 hours to activate any set top box.
Q. 4. Is there an option which would help me to view episodes in multi-languages, such as Hindi, Telugu and Tamil among others?
Ans. Currently, Topper TV is only available in English. However, we are in the process of dubbing our episodes and will be showcasing them in multiple languages at a later stage.









